Updated Privacy Policy – GDPR May 2018

William Fish Ltd is committed to protecting and respecting your privacy.

 

This notice sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us.

 

The General Data Protection Regulation (GDPR) (Regulation (EU) 2016/679) is a new regulation which replaces the Data Protection Regulation (Directive 95/46/EC) The Regulation aims to harmonise data protection legislation across EU member states, enhancing privacy rights for individuals and providing a strict framework within which commercial organisations can legally operate.

 

Even though the UK has expressed its intention to leave the EU in March 2019, the GDPR will be applicable in the UK from 25th May 2018. The Government intends for the GDPR to continue in UK law post Brexit and has also introduced a Data Protection Bill to replace the current Data Protection Act in due course.

 

Your new rights under the GDPR are set out in this notice but will only apply once the GDPR becomes law on 25th May 2018.

 

Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.

 

Who we are and what we do

 

We are a recruitment agency and recruitment business as defined in the Employment Agencies and Employment Businesses Regulations 2003 (our business).  We collect the personal data of the following types of people to allow us to undertake our business;

• Prospective and placed candidates for permanent or temporary roles;
  
  
• Employees;
  
  
• Consultants

 

We collect information about you to carry out our core business and ancillary activities.

 

Information you give to us or we collect about you

 

This is information about you that you give us by filling in forms on our site www.williamfish.co.uk (our site) or by corresponding with us by phone, e-mail or otherwise. It includes information you provide when you register to use our site, to enter our database, subscribe to our services, attend our events, participate in discussion boards or other social media functions on our site enter a competition, promotion or survey, and when you report a problem with our site.

 

The information you give us or we collect about you may include your name, address, demographic information such as post code, private and corporate e-mail address and phone number, financial information, compliance documentation and references verifying your qualifications and experience and your right to work in the United Kingdom, curriculum vitae and photograph, employment details, employment preferences, links to your professional profiles available in the public domain e.g. LinkedIn, Twitter, business Facebook or corporate website,

 

Information we collect about you when you visit our website

 

With regard to each of your visits to our site we will automatically collect the following information:

 

Technical information, including the Internet protocol (IP) address used to connect your computer to the Internet, browser type and version.

 

Information about your visit, including the full Uniform Resource Locators (URL), products/jobs you viewed or searched for’ page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs),methods used to browse away from the page, OTHER and any phone number used to call our customer service number.

 

Information we obtain from other sources

 

This is information we obtain about you from other sources such as LinkedIn, corporate websites, job board websites, online CV libraries, your business card, personal recommendations, and any relevant social media sites. In this case we will inform you by sending you an email, within a maximum of 30 days of collecting the data of the fact we hold personal data about you, otherwise it will be deleted from our database.

 

Purposes of the processing and the legal basis for the processing

 

We use information held about you in the following ways:

 

To carry out our obligations arising from any contracts we intend to enter into or have entered into between you and us and to provide you with the information, products and services that you request from us or we think will be of interest to you because it is relevant to your career or to your organisation.

 

The core service we offer to our candidates and clients is the introduction of candidates to our clients for the purpose of temporary or permanent engagement.  However, our service expands to supporting individuals throughout their career and to supporting businesses’ resourcing needs and strategies.

 

We will in some circumstances rely on consent for particular uses of your data and you will be asked for your express consent, if legally required.  Examples of when consent may be the lawful basis for processing include permission to introduce you to a client (if you are a candidate).

 

Our Legitimate Business Interests

 

Our legitimate interests in collecting and retaining your personal data are described below:

 

As a recruitment business and recruitment agency we introduce candidates to clients for permanent employment, temporary worker placements or independent professional contracts. The exchange of personal data of our candidates and our client contacts is a fundamental, essential part of this process.

 

In order to support our candidates’ career aspirations and our clients’ resourcing needs we require a database of candidate and client personal data containing historical information as well as current resourcing requirements.

 

To maintain, expand and develop our business we need to record the personal data of prospective candidates and client contacts.

 

To deliver our services we need to contact candidates on a regular basis, through various routes such as email, phone, job alerts and other relevant notifications.

 

Consent

 

Should we want or need to rely on consent to lawfully process your data we will request your consent orally, by email or by an online process for the specific activity we require consent for and record your response on our system.  Where consent is the lawful basis for our processing you have the right to withdraw your consent to this particular processing at any time.

 

Other Uses we will make of your data:

 

• Use of our website;
  
  
• To notify you about changes to our service;
  
  
• To ensure that content from our site is presented in the most effective manner for you and for your computer.

 

We will use this information:

• To administer our site and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes;
  
  
• To improve our site to ensure that content is presented in the most effective manner for you and for your computer;
  
  
• As part of our efforts to keep our site safe and secure;
  
  
• To measure or understand the effectiveness of advertising we serve to you and others, and to deliver relevant advertising to you;
  
  
• To make suggestions and recommendations to you and other users of our site about goods or services that may interest you or them.
  
  

We do use our computer systems to search and identify personal data in accordance with parameters set by a person. A person will always be involved in the decision-making process.

 

Cookies  

 

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site.

 

We use these to identify and track visitors, their usage of the website, their access preferences and for advertising. Currently we do not have the technical ability to get your express permission to opt out of our cookies so we encourage you to manage your browser settings if you want to control these.

 

Selected third parties including:

 

• Clients for the purpose of introducing candidates to them;
  
  
• Candidates for the purpose of arranging interviews and engagements;

 

We will disclose your personal information to third parties only if:

• If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our terms of use or terms and conditions of supply of services and other agreements; or to protect the rights, property, or safety of William Fish Ltd Resourcing our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction. If you need more information on our website terms of use or services, please contact us.

 

The lawful basis for the third party processing will include:

 

Their own legitimate business interests in processing your personal data, in most cases to fulfil their internal resourcing needs;

 

Satisfaction of their contractual obligations to us as our data processor;

 

For the purpose of a contract in place or in contemplation;

 

To fulfil their legal obligations.

 

Where we store and process your personal data  

 

The data that we collect from you may/will be transferred to, and stored at, https://www.goldmine.com. By submitting your personal data, you agree to this transfer, storing or processing. OR We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy notice.

 

Retention of your data

 

We understand our legal duty to retain accurate data and only retain personal data for as long as we need it for our legitimate business interests and that you are happy for us to do so.  Accordingly, we have a data retention notice and run data routines to remove data that we no longer have a legitimate business interest in maintaining.

 

We do the following to try to ensure our data is accurate:

 

Once your details are submitted, we will discuss them with you via email or telephone when we discuss a position.

• Prior to making an introduction we check that we have accurate information about you
  
  
• We keep in touch with you, so you can let us know of changes to your personal data

 

Your rights  

You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes and we will collect express consent from you if legally required prior to using your personal data for marketing purposes.

Our site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

 

The GDPR provides you with the following rights. To:

• Request correction of the personal information that we hold about you. This enables you to have any incomplete or inaccurate information we hold about you corrected.
  
  
• Request erasure of your personal information. This enables you to ask us to delete or remove personal information where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your personal information where you have exercised your right to object to processing (see below).
  
  
• Object to processing of your personal information where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground. You also have the right to object where we are processing your personal information for direct marketing purposes.
  
  
• Request the restriction of processing of your personal information. This enables you to ask us to suspend the processing of personal information about you, for example if you want us to establish its accuracy or the reason for processing it.
  
  
• Request the transfer of your personal information to another party in certain formats, if practicable.
  
  
• Make a complaint to a supervisory body which in the United Kingdom is the Information Commissioner’s Office. The ICO can be contacted through this link:  https://ico.org.uk/concerns/

 

Access to information  

 

The Data Protection Act 1998 and the GDPR give you the right to access information held about you.  We also encourage you to contact us to ensure your data is accurate and complete.

 

Changes to our privacy notice  

 

Any changes we make to our privacy notice in the future will be posted on this page and, where appropriate, notified to you by e-mail. Please check back frequently to see any updates or changes to our privacy notice.

 

Contact  

 

Questions, comments and requests regarding this privacy notice are welcomed and should be addressed to Data Protection Officer at William Fish, Adamson House, Towers Business Park, Didsbury, Manchester M20 2YY